Forrester says organizations will continue with their transformation initiatives well into 2022. But while 2021 focused on short-term goals, 2022 will see digital transformation leaders focus on long-term challenges and leverage a customer-obsessed approach to technology. Future-fit companies – ones that are adaptive, creative, and resilient – are known to outperform their peers.
Based on my own experience in the enterprise IT domain, I can assert that digital transformation is here for the long haul. It will require enterprises to draw up tightly woven strategies and provide a handsome payoff for those that start planning early.